Personal Assistant
Frequently Asked Questions
  1. How do I access the Personal Assistant service?
    As a member, simply call our toll-free phone number at 1-877-717-5126 to reach our Personal Assistant service.

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  2. What kind of assistance can I get?
    You can get assistance for practically anything. You can ask to have dinner reservations made... you can ask for help in getting tickets to sporting events or shows... you can ask for research on products if you are looking to make a purchase on a car or other items... you can get tee times for golf... you can ask for translation services... it's almost limitless. All requests are subject to availability.

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  3. How does the Personal Assistant service work?
    Simply call our toll-free number at 1-877-717-5126 and ask for assistance with practically anything. One of our Personal Assistants will try to fulfill your request and contact you by phone or email once they have an answer for you... or once they have completed your request.

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  4. Why should I use the Personal Assistant service?
    Some of the benefits that the Personal Assistant service provides: A single point of access for dining reservations; access to over 20,000 event tickets for sports, concerts and theatre events; destination information for 3,000 popular worldwide cities and nearly every country; and exclusive VIP access to purchase premium flowers and gifts. Not to mention, the ability to engage a Personal Assistant Representative to research nearly any request you might have.

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  5. What is the fee for the Personal Assistant service?
    This service is included as part of your membership.

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  6. Can I share access to the Personal Assistant service with others?
    Unfortunately, this is an exclusive benefit with your membership and cannot be transferred to others.

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  7. Are there a maximum number of times I can access the Personal Assistant service?
    There is no limit to the number of times you can use this service.

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  8. How quickly will my requests be completed?
    You will receive a response to your request quickly. Don't spend your lunch hour, evenings or weekends waiting on hold or taking care of your to-do list. Let the Personal Assistant service complete your request for you, with our access to a wealth of resources and services. We can respond to your request within 1-3 days. Fulfilling all requests is subject to availability.

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  9. Does the Personal Assistant service have access to Discounts?
    The Personal Assistant service does not have special access to discounts. However, the Personal Assistant Representative will research rates in an attempt to find the lowest or desired rate to meet your budget needs using our premium access to resources and services.

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  10. Does the Personal Assistant service have access to high-profile events?
    The Personal Assistance service can work to obtain direct access to high profile events, but it is not guaranteed. The service has worked with a vast variety of restaurants and venues throughout the world.

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  11. What is a Ticket Broker?
    A ticket broker is a vendor that works with ticket venues throughout the world. Often times, ticket brokers are contacted in order to obtain event tickets for particular events that may be sold out or difficult to get. Ticket brokers may charge an additional fee above face value for tickets that are considered "in high demand". Certain restrictions apply. Ticket Broker Services may not be available in your area.

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  12. Can I apply Points/Miles/Rewards towards a purchase made by the Personal Assistant service?
    The Personal Assistant service can research costs for anything you may need. However, the Personal Assistant service cannot apply Points/Miles/Rewards towards a purchase.

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